Wysa has launched Wysa Gateway in the US, an AI-driven chatbot aimed at enhancing access to mental health services for therapy providers and health plans.
The tool automates clinical screenings, facilitating a quicker and more tailored route into therapy. Providers can customise patient pathways according to their clinical triage decisions, offering a 24/7 accessible, stigma-free experience on various devices.
Integration with the Electronic Health Record (EHR) system is achieved with minimal technical effort, requiring only a single line of code.
In the UK, Wysa Gateway has demonstrated its effectiveness within the National Health Service (NHS), aiding over 300,000 patients in accessing therapy with a 95% diagnostic accuracy rate confirmed by clinicians.
The NHS has reported a reduction of 30 minutes in average assessment time per patient due to the automated collection of patient information. This has expedited access to care by providing clinicians with accurate, summarised data in a configurable format, supporting informed decision-making.
The tool captures screening, lifestyle, and personal data upfront, allowing providers to optimise appointment lengths and allocate specialist care appropriately.
Patients can access Wysa’s self-help app immediately, beginning their care journey before the first therapy session.
This early engagement helps set clear expectations, offers mental health education, and normalises the therapy process. Wysa’s AI includes clinical safety protocols to detect crisis incidents, alert care teams, and provide vetted resources.
Therapists can further support patients using Wysa Copilot, a platform that offers insights into the patient’s AI-guided tools, symptom trends, and self-care progress. This enables personalised care with continuous support, enhancing engagement and outcomes.
Wysa Gateway is now available to US health systems, therapy providers, and insurers aiming to streamline mental health access, reduce operational burdens, and achieve measurable returns on investment.
