US-based healthcare technology firm Regard has launched an AI-powered platform that enhances patient care by combining chart data with patient-physician conversations.
The proactive documentation approach allows clinical and administrative teams to improve documentation and deliver better patient care.
The platform generates diagnostic insights and drafts notes before patient encounters, addressing the clinical insights gap that leaves many data points unused.
It provides immediate access to relevant patient data before encounters, recommends diagnoses and produces comprehensive notes that meet clinical and administrative requirements.
The platform introduces Proactive Documentation, using AI to generate insights from chart data and in-room conversations.
It creates near-complete drafts of notes in the physician’s preferred style, enabling accurate documentation at the point of care for both clinical and revenue cycle teams.
Regard CEO Eli Ben-Joseph said: “This launch marks a radically new approach to clinical AI.
“Regard is the first product in the market that generates a complete medical note using data from conversations AND data from within the medical record – intelligently meshing the two sources together.
“By uniting both voice and data, Regard enables better care, improves documentation needs, and increases earned revenue.”
Regard’s platform also features Max, an AI agent designed to support clinicians in real time.
Max answers questions based on patient data, summarises encounters, and supports clinical workflows, functioning as a trusted teammate rather than just a tool.
Its key features include note writing in the physician’s style, integrated ambient scribe functionality, support for all specialities, and comprehensive documentation workflows.
Also, Max assists clinicians by answering data-driven questions and supporting documentation needs.
Currently, Regard’s platform is used by over 150 hospitals to improve care, reduce documentation burdens, and minimise clinical documentation improvement (CDI) queries.
WakeMed Health & Hospitals chief clinical integration officer David Kirk said: “No other tool has helped us ensure that level of diagnostic accuracy. Regard also decreases our physician’s interaction with the EHR – one of the job’s biggest stressors.
“With Regard, we have seen our documentation’s accuracy improve, but not at the expense of a clinician’s time or well-being.
“It gives them back the time to connect, to listen, to treat, not just document. Instead of focusing on the EHR, it returns them to their core purpose of healing patients.”
