Main Street Medical has implemented Sunoh.ai, an AI medical scribe, and eClinicalWorks’ EHR system to improve patient care and operational efficiency.
Located on Hilton Head Island, South Carolina, Main Street Medical serves over 1,000 patients with a focus on primary care and a smaller portion dedicated to urgent care.
Established 18 years ago, the practice consists of four providers committed to delivering comprehensive and personalised medical care to meet diverse patient needs.
Sunoh.ai is an advanced, EHR-agnostic, AI-powered ambient listening technology, with a user base of over 80,000 providers across the US.
It is designed to enhance healthcare delivery and improve outcomes by simplifying clinical documentation processes and reducing provider workload.
Main Street Medical office manager Casey Bateman said: “Sunoh.ai has played a crucial role in transforming our daily operations at Main Street Medical and boosting productivity.
“We’ve experienced a notable improvement in the detail of HPI. Our provider’s notes are far more comprehensive, and all aspects of the patient-provider conversation are documented.
“The has significantly eased our providers’ workload and allowed them to refocus on patient care, saving them at least an hour daily on documentation.
“We have a lot of Spanish-speaking patients and providers, and the Sunoh.ai multilingual feature has been very helpful in documenting those visits in the patient’s preferred language.”
Established in 1999, eClinicalWorks is a provider of cloud-based EHR and practice management solutions, serving over 180,000 providers and 1 million medical professionals.
The company aims to transform healthcare with advanced AI-powered solutions such as Sunoh.ai, enhancing operational efficiency and strengthening patient-provider connections.
The integration with eClinicalWorks’ EHR system allows providers to save up to an hour daily on clinical documentation, reducing burnout and enhancing clinical efficiency.
It allows the healthcare providers to complete nearly all their notes by the end of each day.
eClinicalWorks CEO and co-founder Girish Navani said: “We are proud to partner with Main Street Medical in their quest to provide optimal patient care.
“The AI-powered medical scribe, Sunoh.ai, is designed to streamline clinical documentation and improve patient-provider interactions.
“We’re excited to see how the integration with Sunoh.ai is helping Main Street Medical achieve its goals by enhancing its efficiency and reducing provider burden.”
