US-based acute virtual care provider AvaSure has launched its new Virtual Care Assistant, developed with advanced technology from Oracle Cloud Infrastructure (OCI) and NVIDIA.
The AI-powered solution aims to enhance patient care, streamline clinical workflows, and improve operational efficiency in hospitals and healthcare systems.
The Virtual Care Assistant is designed to fill communication gaps, prioritise urgent patient needs, and support healthcare teams in delivering timely, high-quality care.
It leverages AvaSure’s Intelligent Virtual Care Platform, OCI’s AI infrastructure, and NVIDIA’s full-stack hardware and software tools, including NVIDIA Riva and NVIDIA ACE.
The Virtual Care Assistant provides hospitals and health systems with a powerful tool for transforming patient care.
AvaSure CEO Adam McMullin said: “The future of healthcare demands smart, responsive solutions that not only assist clinicians but also improve the patient experience.
“The AvaSure Virtual Care Assistant is our response to the growing needs of hospitals and healthcare teams—enabling a more efficient, organized, and compassionate care environment.
“By combining the power of AvaSure’s Virtual Care Platform with OCI and the NVIDIA accelerated computing platform, we are delivering a transformative tool that not only empowers healthcare providers to tackle today’s challenges but also sets a new standard for the future of care delivery.”
The AvaSure Virtual Care Assistant enables patients to request assistance virtually and helps healthcare providers quickly assess and prioritise clinical and operational needs.
Appearing as an avatar named Vicky, the assistant is an intelligent, AI-driven tool that effectively triages patient questions, needs, or requests based on urgency and importance.
It categorises the requests into clinical and operational groups, directed to the appropriate personnel or team.
The requests are centralised into a dashboard, allowing hospitals to allocate resources effectively and respond promptly to patient needs.
AvaSure plans to launch its Virtual Care Assistant commercially, which is currently accessible to select development partners, in late 2025.
Oracle Cloud Infrastructure executive vice president Mahesh Thiagarajan said: “We’re committed to helping AvaSure and other organisations improve patient care with AI and cloud infrastructure.
“With OCI AI infrastructure, AvaSure will be able to speed up clinical workflows while leveraging OCI’s full-stack protection that is secure by design to accelerate innovation in care delivery.”
NVIDIA healthcare alliances global lead Brad Genereaux said: “AI is transforming healthcare by enabling smarter workflows that enhance both staff and patient experiences.
“With NVIDIA technologies ACE, Riva, and generative AI, integrated into AvaSure’s Virtual Care Assistant, we empower clinicians with real-time support, allowing them to focus on patient care.”
