US-based hospice pharmacy platform BetterRX has secured a strategic investment from venture capital and private equity firm BVP Forge to transform hospice care nationwide.
The investment will strengthen BetterRX’s mission to eliminate medication delays, expand its platform, and advance hospice medication management.
In addition, Tim Tannert has been appointed as the new CEO of BetterRX.
BetterRX chief operating officer and former CEO Ben Clarke said: “BetterRX was founded to solve a quiet crisis in healthcare, the medication delays that burden patients, families, and clinicians at the most vulnerable time in life.
“The partnership with BVP Forge and Tim’s leadership isn’t about changing who we are, it’s about scaling our ability to deliver faster, better care and redefining what’s possible in hospice pharmacy.
“We know they will build on the trust we’ve earned and continue transforming how hospice care gets delivered in America.”
Designed specifically for hospice care, BetterRX is replacing outdated pharmacy benefit manager models with a transparent, efficient solution.
The platform offers pass-through pricing, seamless electronic medical record integration, extensive pharmacy access, and 24/7 clinical support.
To date, BetterRX has processed over 6.4 million e-prescriptions, ensuring timely medication delivery to over 345,000 hospice patients.
According to the research, BetterRX clients rate the company highly, with a Net Promoter Score exceeding 90, placing it among the top healthcare technology services.
The platform serves hospice providers with significant time savings, up to five to six hours per nurse weekly, and reduces medication errors through smart ordering and live tracking.
It provides transparent pricing without hidden fees, aligning financial incentives to control costs while maintaining high standards of patient care.
Financial transparency is a significant draw for hospice providers looking to manage budgets effectively.
BetterRX also enhances workflows and efficiency by employing user-friendly software and automation.
It reduces manual tasks such as phone calls, faxes, and billing, allowing hospice staff to focus more on patient care.
Real-time system connections enable live order tracking and seamless integration with electronic medical records, streamlining operations.
Furthermore, BetterRX ensures reliable pharmacy access through a diverse network of high-performing pharmacy partners across the country.
The network is free from exclusive contracts or owned pharmacy restrictions, offering hospices greater flexibility and coverage.
The company offers a highly rated 24/7 clinical and customer service team, ensuring that hospice providers have access to assistance whenever needed.
BetterRX CEO Tim Tannert said: “I began my career as a registered pharmacist and have always been passionate about caring for others.
“I’m incredibly excited to lead BetterRX into its next phase of growth. Our goal continues to be delivering powerful, innovative tools that help our hospice customers drive daily workflow and cost efficiencies – all with the best interest of the patient and hospice at heart.”
BVP Forge will support BetterRX’s growth through its ForgeEdge programme, offering operational expertise, talent networks, and healthcare insights from Bessemer Venture Partners.
The collaboration aims to scale BetterRX’s impact in the hospice care industry.
Crewe Capital served as the exclusive financial advisor for BetterRX in this transaction.
BVP Forge partner Navid Oreizy said: “BetterRX is setting a new standard in hospice pharmacy by eliminating legacy bottlenecks and solving critical problems with technology, speed, and compassion.
“We are proud to support BetterRX as it amplifies its mission and reshapes how medication gets to patients when it matters most.”
