Partnering with KeyCare enables Array to streamline treatment across entire care teams so patients, regardless of the severity of their mental health conditions, receive treatment that is optimized to their individual needs. Additionally, by tracking patient progress and outcomes on a consistent platform, Array can better measure the success of their care and help prevent unnecessary escalations in treatment as a patient moves from high acuity (hospital or urgent care center) to low acuity (home) settings.
This type of coordinated care is critically important because behavioral and physical health are closely connected:70% of patients with mental health disorders also have a medical co-morbidity, while 30% of adults with a physical condition also have a mental health disorder. However, physical and behavioral health care are often delivered separately and rarely coordinated across settings or clinicians, resulting in a 10-25 year shorter life expectancy for those suffering from severe mental health disorders. By ignoring the relationship between physical and mental health, the healthcare system negatively impacts patient wellbeing, increasing the risk of issues including strokes, impaired immune defenses, gut dysfunction, slow wound healing, and more.
“By partnering with KeyCare, we’ve created a first-of-its-kind nationwide solution to behavioral healthcare fragmentation, where all of a patient’s doctors have access to data so that they can deliver the right care at the right time and in the right dose,” said Shannon Werb, CEO of Array Behavioral Care. “With Array providing the expert clinicians and best practices, and KeyCare as the connective tissue, we’ll move behavioral health forward by integrating proprietary evidence-based care pathways that drive measurable improvements in patient outcomes, reduce healthcare costs, and enhance care quality.”
“This Array and KeyCare collaboration allows care teams to better treat both routine and high acuity behavioral health patients by managing and measuring their progress across the spectrum,” said Lyle Berkowitz, MD, CEO of KeyCare. “By having our teams serve as an extension of a health system’s capabilities and resources, we will be able to manage patient care on a unified platform with insights from all care settings.”
“Behavioral health has been siloed from physical health care for too long, creating a disjointed treatment experience that negatively affects outcomes and only gives providers a partial view of a patient’s overall health,” said Sara Gotheridge, MD, Chief Medical Officer at Array Behavioral Care. “With KeyCare, Array has established a powerful platform for sharing medical history, safety plans, medication dosages, and other important patient information, empowering care teams with capabilities and data-backed insights that can — and will — change lives.”
